Using our on-line shopping catalogue you can select your items and amount. Once you have completed your shopping please click 'checkout'. This will take you to a secure server of Globecharge in order to enter your name, address, delivery address and email. Once completed click 'next' and you will be redirected to the secure servers of Paypal where your financial transactions will be completed.
On completion of your order by entering your details you will receive an order confirmation. When redirected for payment and on completion of payment you will receive a payment confirmation from Paypal. Once we receive your order and payment confirmation from Paypal,your selected items will be packaged. You will then receive an email from Scotties to confirm your order and payment together with confirmation of dispatch with an estimated time for arrival.
We fully recognise that not everyone has the time to order on-line. In this case please contact us by phone on 01472 851430 and we will take your order details together with your credit card details.
Should you wish to make a purchase using a cheque or postal order, please post the details of your order together with your payment to :
If you need any help or advice please contact us
Alternatively, contact us by phone on 01472 851430 and we will be more than happy to help or advise you.
All items displayed on this web site are in stock and many on show at Hemswell Antiques Center. However, in the event that the item you require has been sold before the web site has been updated, we will inform you immediately and refund your payment. Refunds are issued through the buyer's original payment method.
Please note if paying by Bank Transfer we only accept payment in UK sterling.
Scotties are dedicated to on-line security for the benefit of our customers. Our chosen online credit payment company is Paypal. Paying by this method will result in you being automatically redirected to the secure Paypal payment gateway.
It is the responsibility of the buyer to read the terms and conditions of the credit payment company before using the service. Details of this can be found at: www.paypal.com
Product Details & Colours
Each piece is photograph and describe as accurately and honestly as possible. Each item holds a condition report. This will address any defects such as chips,breaks,restoration etc.
The colours of our product range depicted on this web site cannot be taken as absolute due to variations in individual computer monitors and their settings.
Where we offer free delivery on selected items,we use a network of couriers and Parcel Force for our deliveries, all of which, will require a signature on arrival. If this should cause you problems then please, appoint a delivery address where a signature can be provided.
Scotties shall not be liable for delay or failure to deliver products promptly if such failure arises due to force majeure or by reason of any delays occasioned by strikes, riots, lockouts or other labour trouble, war, fire, accident,legislation or regulation of any kind; Act of God, or any circumstances whatsoever outside our reasonable control.
Loss or Damage In Transit
Scotties responsibility for loss or damaged goods in transit, will be limited to providing a full refund. Damaged orders must be returned to Scotties.
Import / Export/ Duty
Where applicable the buyer or his / her agents will be responsible for obtaining an import / export licence and for ensuring compliance with all regulations governing the admission of the products into the country of delivery. Where a duty levied against products imported to destination country the buyer is responsible for the cost and researching such costs that may be implemented.
Should you be unhappy or have changed your mind in relation to your purchases, then we are more than happy to accept returns and issue a 100% refund for the goods.
On returning the goods you the buyer are responsible for the return and the cost of return within 15 days of receipt of goods. All goods returned must be in the original condition as sent, undamaged, together with the original invoice and any promotional material held within packaging.
We do advise returns to be sent with a tracking number and adequate parcel insurance to cover against consequential loss or damage by the delivery company. Scotties will not be held liable for loss/ damage of any returning items.
Once returns are received and checked, a refund will be issued within 3 working days on the same format as originally used by the buyer. This does not affect your statutory rights as a consumer.
Please contact firstname.lastname@example.org to let us know you are returning items and if possible why for our quality and satisfaction procedures.
Contracts entered into between Scotties and the customer / buyer will be governed by English Law and all disputes will be submitted to the jurisdiction of the English Courts.